Shipping Policy

Shipping Policy – Cheap Smoke Direct

At Cheap Smoke Direct, we’re committed to delivering your tobacco and vape products safely, discreetly, and as quickly as possible across Australia. Please review our shipping policy before placing your order to ensure a smooth shopping experience.

Order Processing

All orders placed with Cheap Smoke Direct are processed once payment is successfully received via Bank Transfer or PayID.
Orders are typically verified and prepared for dispatch within 1–2 business days.

Processing times may be slightly extended during weekends, public holidays, or peak periods, but our team always works hard to dispatch orders promptly.

Shipping & Delivery

Once processed, your order is shipped via Australia Post using secure packaging.

• A tracking number will be provided once your parcel has been dispatched

• Standard delivery times within Australia are approximately 3–7 business days

• Regional or remote areas may experience longer delivery times depending on Australia Post schedules

Address Accuracy

Please ensure all shipping and contact details entered at checkout are accurate and complete.
Cheap Smoke Direct cannot be held responsible for delays, failed deliveries, or returned parcels caused by incorrect or incomplete information provided by the customer.

Delays, Lost or Missing Parcels

Once your order has been dispatched, delivery times are managed by Australia Post and are outside of our direct control.

If your parcel appears delayed or lost in transit, please contact our support team and we will assist you in lodging an enquiry and tracking the shipment with Australia Post.

Customer Support

Your satisfaction matters to us. If you have any questions regarding shipping, tracking, or delivery, please contact our friendly support team and we’ll be happy to assist.

Thank you for choosing Cheap Smoke Direct — your trusted online destination for affordable tobacco and vape products in Australia.