Payment Policy

Cheap Smoke Direct

At Cheap Smoke Direct, we aim to make your shopping experience simple, secure, and transparent. This Payment Policy outlines the accepted payment methods, processing procedures, and important conditions related to payments made on our website.

By placing an order with us, you agree to the terms outlined below.

Accepted Payment Methods

We currently accept the following secure payment options:

• 💳 Credit & Debit Cards ( temporally in maintenance )
  (Visa, Mastercard, and other major card providers)

• 💻 Online Payment Gateways ( temporally in maintenance )
  (Processed through trusted third-party providers)

• 🏦 Banks Transfer methods as displayed at checkout (prefer and availability )
  Please transfer your payment to following bank account:
  AUS Bank Account Name: Sydney Accessories
  BSB: 484799
  Account Number: 122237385
  ------------------------
  Please put your FULL NAME and your ORDER NUMBER in description payment or in email (which will be emailed to you after purchase) as the description.
  

All payments must be completed in full at the time of checkout. We do not offer cash on delivery.

Payment Security

Your payment security is our top priority.

• All transactions are processed through encrypted and secure payment gateways

• We do not store your full card details on our servers

• Our website uses SSL encryption to protect your personal and payment information

You can shop with confidence knowing your data is protected.

Order Processing & Payment Confirmation

• Orders are only processed after successful payment

• Once payment is confirmed, you will receive an order confirmation email

• Orders are typically prepared and dispatched within 1 business day (excluding weekends and public holidays)

If payment fails or is reversed, the order will not be processed.

Pricing & Currency

• All prices on our website are listed in Australian Dollars (AUD)

• Prices include applicable taxes unless stated otherwise

• We reserve the right to change prices at any time without prior notice, however, confirmed orders will not be affected

Failed or Declined Payments

If your payment is declined:

• Please check your card details and available balance

• Contact your bank or payment provider if the issue persists

• You may retry payment or choose a different payment method

We are not responsible for delays caused by failed or declined payments.

Fraud Prevention & Verification

To protect our customers and business:

• All orders are subject to fraud screening

• We may request additional verification for certain transactions

• Orders suspected of fraudulent activity may be delayed, cancelled, or refunded

We reserve the right to cancel any order that fails verification checks.

Refunds & Chargebacks

• Due to the nature of vaping and tobacco-related products, all sales are final

• We do not offer refunds or returns once an order has been processed and shipped

• Any unauthorised chargebacks may result in account suspension and order refusal

Please review your order carefully before completing payment more information please read our return and refund policy.

Age Verification & Legal Compliance

• By making a payment, you confirm that you are 21 years of age or older

• We strictly comply with Australian laws regarding the sale of vape and cigarette products

• Orders may be cancelled if age verification requirements are not met

Payment Disputes

If you believe there is an error with your payment:

• Contact our support team before initiating a chargeback

• We will work with you to resolve any genuine issues promptly and fairly

Unresolved disputes handled through payment providers may result in delays.

Changes to This Policy

Cheap Smoke Direct reserves the right to update or modify this Payment Policy at any time. Any changes will be posted on this page and will take effect immediately upon publication.

Contact Us

If you have questions regarding payments or billing, please contact us:

Cheap Smoke Direct
🌐 Website: www.CheapSmokeDirect.com
📧 Support: Available via our Contact Us page